Southwest Airlines is introducing no-show fees and doubling charges for overweight baggage.
Southwest brags that it doesn’t charge ticket-change fees, and it lets customers apply the price of an unused ticket to a later trip.
But customers who take advantage of those policies are leaving too many seats empty, the airline says.
So beginning sometime next year, Southwest will charge a no-show fee on its cheapest fares, known as ‘Wanna Get Away’ tickets. Neither the date nor the amount of the fee has been set.